Service in Europe has been a story of extremes. There have been really good sotries and some really bad ones. It is unfortunate that the poor experiences tarnish the memories even if they do make up the minority of the instances.
It is difficult to maintain a level of civility and patience when people are so clearly being rude.
What recourse do patrons have? Argue with the waiter and have an unpleasant experience for the rest of the dining experience. It could even go worse if you get a sneeze in your food! One could just grin and bear it, although that does seem to just condone the behavior. One could fight rude with no tipping or just leave when the behavior is unacceptable.
My strategy is to fight rude with cute. I think it works pretty well.
-L.P
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